Your customers say it their way. Octwin gets it done.
An AI Agent that understands Arabic — standard or dialect — and English, typed, spoken or photographed. It answers with buttons, lists, carousels and forms, then does the work behind the message: books the visit, files the case, takes the payment, and hands over to your team when a person should answer.
- Voice notes and photos understood
- Your team takes over in one tap
- Built by CEQUENS
2 bed · 120 m² SAR 890K
3 bed · 165 m² SAR 1.15M
Townhouse SAR 1.9M
Built by CEQUENS, a Meta Business Partner for WhatsApp, and run on CEQUENS infrastructure.
Real messages, the way customers send them.
Pick one. Each card is the kind of message customers across the region send, in standard or Gulf Arabic. Next to it, the chat the AI Agent runs — and the work behind it. See all use cases
Customers tap. They rarely type.
The AI Agent answers with the parts WhatsApp and your website already support, and picks the right one for each step — so a booking takes three taps, not ten messages. A tap uses no AI at all.
Reply buttons
Up to three choices. One tap answers.
Lists
Up to ten options — slots, branches, programmes — in one tidy menu.
Carousels
Products, homes or offers side by side, each with its own button.
Gel SPF 50 SAR 79
Fluid SPF 50+ SAR 95
Matte SPF 30 SAR 64
Forms
A short form inside the chat for the details a booking or claim needs.
Payment links
Pay from your own gateway, and the AI Agent sees when it is paid.
Locations
The customer drops a pin; you send the branch back with directions.
Documents
Statements, reports and policies, as a PDF in the chat.
Templates
Start the chat yourself: reminders and updates, with buttons.
Talk to a live AI Agent.
These are real AI Agents from our marketplace, running now. Book a visit, build a basket, track a parcel — the chat opens right here. See all live demos
Clinic Appointments
Arabic-first outpatient booking — doctors, slots and reminders
Oud Atelier
A perfume boutique in chat — quiz, carousel, cart and checkout
Gulf Realty
Off-plan tours, payment plans and site viewings — booked in chat
SwiftShip Courier
Tracking that never guesses, and claims a human actually decides
Demo AI Agents use sample businesses and data. Nothing you send reaches a real company.
Every message, five moves.
Most chat tools stop at the answer. Octwin keeps going until the job is finished. See the platform
Understand
Typed text, voice notes and photos, in Arabic — standard or dialect — or English.
Ask
The questions it needs, with buttons, lists and short forms — never a wall of text.
Act
Books, orders, takes a payment link, or updates your own system.
Hand over
A person takes over with the whole chat in front of them. Cases carry a deadline.
Follow up
Reminders, status updates and a one-tap rating — after the chat has closed, too.
You choose who answers first.
Start with your team, let the AI Agent lead, or mix them. You can change it later without rebuilding anything.
Your team answers.
Every chat lands in Live chat. Buttons can still start a booking or an order, so your people type less.
The AI Agent answers. People step in.
The AI Agent handles the conversation and the work, and hands over the moment a person should take it.
A front desk with no AI.
Menus and checked answers run the flows. Anything else goes straight to your team.
One AI Agent behind every door.
The same agent, the same records, wherever the customer starts. See channels
Where your customers already are. Official WhatsApp Business Platform, through CEQUENS.
Your website
A chat widget in your colours, in Arabic and English.
Your app
The same AI Agent inside your iOS or Android app — and a push when a reply is waiting.
A link or QR
Print it on a receipt, a shelf or a car. One scan starts the chat.
Start the conversation yourself: campaigns to opted-in customers · messages from your own systems through the Send API · Click-to-WhatsApp ads.
Works with what you already run.
The AI Agent reads and writes the systems behind your business, so its answers are real: today’s price, the actual slot, the order’s true status.
- Any REST or SOAP API — connected as configuration, with nothing for you to deploy.
- Your rules stay yours — refunds, limits and approvals follow the policy you set.
- Build with AI — describe the agent you want and Tavi drafts it for you. Early access
Bring us one real conversation. We’ll show it running.
Send us a chat your team handles every day. In the demo you’ll see an AI Agent take it from the first message to the finished job — on WhatsApp, in Arabic.